FAQ

Frequently Asked Questions

1. How can I place an order?

Simply select your preferred product, choose your size and color, and proceed to checkout. If you need assistance, contact us through WhatsApp or email.

2. How can I contact Blackstreet?

For customer support, email us at bscustomersinquiry@gmail.com or contact us on WhatsApp at +977 9703441390.

3. Can I exchange my product?

Yes. Products can be exchanged within 3 days of receiving your order, subject to our Return & Exchange Policy.

4. What if I receive a damaged or incorrect product?

Please contact us as soon as possible and provide clear photos of the product. Our team will review the issue and assist you with the exchange process.

5. What if I need help choosing an outfit or style?

We offer personal fashion advice. Contact our fashion advice team at mailblackstreetforadvise@gmail.com for assistance.

6. How do I choose the right size?

Please check the size guide provided on the product page. If you're unsure, contact us and our team can help you select the appropriate size.

7. Can I change or cancel my order?

Please contact us as soon as possible after placing your order. We will do our best to assist before the order is processed or shipped.

8. How long does delivery take?

Delivery times may vary depending on your location and order. Please contact our customer support team for the latest delivery information.

9. Do you protect my personal information?

Yes. Blackstreet respects your privacy and does not sell, rent, or share your personal information with third parties for marketing purposes.

10. How can I get help with my order?

We're always happy to help. Contact us at bscustomersinquiry@gmail.com or WhatsApp +977 9703441390.

Blackstreet — Quiet Luxury for the Modern Man.