Return & Exchange Policy

Return & Exchange Policy

At Blackstreet, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, we’re happy to assist with an exchange.

Exchange Period

Customers can request an exchange within 3 days of receiving the product.

Eligibility for Exchange

  • The product must be unused, unworn, and in its original condition.

  • For damaged, defective, or incorrect products, customers must provide clear photos of the product as proof.

  • If the product has a size issue, customers must contact us within the 3-day exchange period and provide photos if requested.

  • The product should be returned with its original packaging, tags, and accessories where applicable.

How to Request an Exchange

Please contact our customer support team within 3 days of receiving your order. Send your order details and clear photos of the product so our team can review your request and guide you through the exchange process.

Email: bscustomersinquiry@gmail.com
WhatsApp: +977 9703441390

Note: Exchange approval is subject to inspection and availability of the requested replacement product.